“It’s not just important that we do business — it’s important how we do business.”
At FIT Technologies, finding ways to be stronger, smarter, and faster is important to us. It’s part of who we are as an organization, and it’s what we strive to accomplish for our clients—finding solutions to make systems and software run better so clients can focus on their customers.
Whatever your industry or organization, having a strong, dependable, secure information technology (IT) backbone is essential for efficiency, stability and growth. We can help your business maximize its technology and keep pace with changes by:
- Supplementing your existing staff with our experienced team
- Increasing your system’s power, security, and ROI with our shared infrastructure
- Functioning in place of your in-house IT staff and helping you avoid associated employment costs
- Performing project-based work, like server moves and system virtualizations, allowing your IT staff to stay focused
- Developing in-depth assessments of your systems and creating affordable, scalable plans for improvement
We serve our clients through annual contracts, on a per-project basis, or with menu-based pricing. We can work with you to design a strategy that meets your needs and your budget.
With FIT Managed IT Services, you'll have access to the skills of our experienced team.
To properly support your organization’s IT requirements, it’s essential to align your technical needs with the right blend of IT skills and resources. If you fall short, you’ll leave IT needs unmet. If you misalign, you’ll pay for unnecessary skills or resources, while leaving other areas under-serviced.
Utilizing Managed IT Services is a smart way to align your needs with your resources. With FIT’s Managed IT, you maximize your budget by paying through an annual contract or on a per-project basis for the skills and resources you need. FIT gives you access to an experienced team without having to staff internally with additional FTEs or pay costly fees for on-demand support.
We can tailor a Support Agreement to your existing infrastructure and budget in these areas:
- Technical support
- Infrastructure support
- Remote monitoring
- Phone systems/VoIP
- Network infrastructure
- Network cabling & wiring
- Server specifications
- Power availability
- Wireless integrity
- Internet / intranet / extranet
- Mobile technology
- Cloud strategy
- Data center & hosting
- IT operations & policies
- Data security
- Physical security
- Active directory layout
- Warranties review
- Backup/disaster recovery plan
- Provider/vendor support
One of the best ways to prioritize technology needs is to start with an IT assessment. No matter the size of your organization, there’s real value in the process. Our team provides an evaluation of technology infrastructure, process, and policies to determine capabilities, risks, and opportunities. Once complete, our team makes written recommendations for optimization, improvement, and best practices.
Our clients are often surprised by our findings, which cover everything from security risks to available power to overspending on equipment. Our recommendations always consider our clients’ budgets, timelines, and business needs, as well as the viability of existing technology, any current licensing agreements, and contracts that are still in force. We leverage what you already have to create solutions that you really need.
Do you think your systems could be better, faster, smarter, or otherwise improved? Give us a call or send us an email.
- Reduced Costs
- Increased Efficiency
- Enhanced Edge
- Focused Resources
- Mitigated Risk
The cloud is generating a lot of buzz because it provides real advantages to companies of every size, but what does the cloud really mean? The cloud isn’t a new type of technology. Instead, it’s a different way of using existing technology that allows businesses and consumers to benefit from shared resources.
In general, the cloud refers to shared computer resources, including power, software, data, and storage. Clouds may be public, such as online file sharing sites like Google Docs or Salesforce.com, or private, such as online corporate networks. Private clouds may be operated by an individual business or outsourced to a hosted private cloud run by a technology provider, such as FIT Technologies.
The cloud offers:
Reduced Costs: By leveraging group purchasing power, you can enable faster adoption and lower spending on tech staff, licensing fees, security, and more.
Increased Efficiency: By enabling staff to work from any location, including
Our Tech Support Services:
- Help Desk
- Field Support Services
- Device Management and Support
Most small and medium-sized businesses have IT needs similar to those of larger companies, but it can be challenging to scale down IT staff and still maintain the level of technical expertise required to run your business. Even if your in-house team has the right skills, daily tasks might leave them without time to implement the company’s strategic IT plan.
Whether your techs need an extra hand, or you need FIT Technologies to function as your in-house IT department, we can provide you support and services.
Our Managed IT Services Technical Support includes three types of coverage:
FIT’s Help Desk service provides you a single point of accountability. Our knowledgeable staff provides support and efficiency at a favorable cost, while our system provides tracking and reporting of open and resolved issues.
Typical FIT Projects:
- Office Moves and Build-outs
- Infrastructure Optimization
- Email/Cloud Migration
- Desktop and Server Virtualization
- VoIP Installation
Whether you need a little help or a lot, FIT Technologies has the IT Project expertise to move your technology forward with to stabilize, strengthen, and improve your IT infrastructure. We provide assistance to our clients’ in-house IT departments or serve in place of an onsite IT team to fulfill short-or long-term project needs.
We can provide any of the following services alone or in combination with each other:
Design—of systems small and large, simple and complex, stand-alone or integrated. We take into account all aspects of infrastructure projects, including business and end-user needs, trends in your industry, the physical location of each device, existing equipment and software, and ongoing contracts.
Procurement—of equipment, peripherals, licenses, Internet access. Although we partner with world-class providers, we’re vendor neutral, so we can provide what you need at prices you can afford.
When choosing an Internet service provider (ISP), the first questions most people ask are about speed and price. That makes sense for a consumer user, but for businesses, speed and price are only two factors in a much larger picture. Because we buy access wholesale from multiple providers, FIT can compare your business needs with the attributes of several ISPs to provide the best match—and the best price.
While speed and price are important, our engineers also look at how our clients use the internet—and at what volume. Businesses are turning to the Internet for functions that used to be performed on local machines. We’ll consider your:
• Types and files of data
• Technical environment, including equipment
• Desired quality and relibility of connections
• Current and future requirements
Disaster Recovery and Business Continuity
The goal of disaster recovery is to fix the issue and get up and running again. The goal of business continuity is to keep businesses operational while systems are being restored—which can take hours, days, or even weeks.
Few companies have a viable approach to recovery and continuity. Unfortunately, what most business owners don’t consider is the significant amount of time, money, and expertise it takes to replace a server, reinstall software, and restore data. In this scenario, there’s no contingency plan while staff and clients wait for the system to be restored, so there’s no business continuity.
FIT Technologies tackles recovery and continuity simultaneously with an innovative solution we call Continuum. Our plan can fully restore an environment in a separate location while the permanent fix is established. This solution has far greater benefits than a tape backup scenario. Instead of key staff having to choose between repairing the problem or dealing with the business crisis, you can decide ahead of time how quickly you want your systems to recover. Continuum has product levels that allows you to choose your recovery time—from 15 minutes to 48 hours. You can be back in business without your customers even knowing there was a problem.
Trusted advice and services:
- Vioce and data circuit procurement, monitoring and management
- VoIP solutions
- Integrated VoIP managed services
Businesses can gain significant advantages in terms of efficiency, employee productivity, and cost savings by switching to a unified communications system. With unified systems, businesses have much lower installation and maintenance costs than less modern PBX-type phone systems. More importantly, unified systems integrate all forms of communication, including email, voicemail, and mobile communications all in one place, making different types of messaging available across all devices and supporting employee mobility.
We offer competitive pricing because of our relationship with leading providers. We are a Premier Certified Partner to Cisco, and we work closely with other providers so that we can find the best, most cost effective solution for each of our clients’ needs. We’re provider neutral and customer centric, which mean we offer unbiased recommendations.
Advice and service on:
• Voice and data circuit procurement, monitoring, and management
• VoIP solutions
Old servers should be replaced with newer models that are designed for maximum efficiency to save energy.
Keep utilization rates high to take greatest advantage of your server’s capabilities.
Server virtualization allows several servers to be housed on one physical machine, which reduces power and cooling needs.
Replace old CRT monitors with flat screens to save electricity and reduce emissions.
Switch to video conferencing tools like Skype to save on travel costs and time.
Join an electronics recycling program to dispose of e-waste, including computers, servers, monitors, and cell phones.
Switch from 1:1 desktops to thin client technology.
Implement technology to manage printing services to eliminate waste of paper, power, and toner/ink.
Hold staff accountable for how much they print. and they will be more selective about.
Migrating systems to the cloud helps you consume only the resources that you really need.
Paying more for optimized equipment can save you money in the long run.
Make green solutions a requirement of your bidding or contract process.
Go wireless and reduce the need for cables and wires.
Allow staff to work from home to save on fuel and other resources.
"Thank you all for a job well done with the successful relocation of our server environment."
"On a condensed timeline, you worked together, combining many disciplines in systems infrastructure to complete a seamless move."
"Thanks to your advance-planning and your ability to handle the unforeseen, you got the environment functional two days early."
“Your engineer quickly attended to our completely dysfunctional netwwork problems yesterday."
"After months of mis-starts, bad advice, and wrong diagnosis, your engineer was able to clean things up in a little over an hour!”
“Our friends at FIT Technologies brought our system up to the 21st century which enabled us to spend more time helping children.”
"My experience with FIT has been nothing but positive."
"FIT's team is extremely tech savvy and reliable. What I really appreciate is the customer service they offer"
"FIT's professional staff have been understanding of our unique needs and supportive of our ambitious vision.”
"This partnership that we’ve created with FIT has enabled us to succeed not only as an educational institution, but as a viable business.”
"We thank the FIT staff for their hard work and care. We are treated professionally and our concerns are handled in a timely manner."
"I am pleased to recommend FIT as an IT partner who understands the needs and complexities of both small and large-scale systems.”
“FIT has been a great partner from assessment through installation and support."
"The staff listened to what we had to say, as reflected in the technology and telecommunications solution that they developed for us."
"The project manager was always on top of things and proactive in communicating with us."
"Tech Support has been great."
"We especially appreciate that there were no big surprises in terms of additional costs or work delays."
"Changes and amendments to the scope of work were presented in a clear and timely manner."
"Our overall experience in working with FIT was very favorable, and we value our ongoing relationship.”
“You have done an excellent job working with us—very attentive and patient."
"You have been AWESOME when we need special requests."
"I like the personal service we receive."
By replacing aging systems, it’s possible to improve output where the new equipment pays for itself.
Factor in power, cooling, and square footage calculations when looking at the ROI of new technology.
A virtual server can do the job of many physical servers on one machine.
Unified communications keep staff engaged from anywhere, allowing for improved customer service.
A good cloud solution can take care of growing storage and security obligations without adding to overhead.
Increase ROI by innovating and upgrading rather than maintaining your existing infrastructure.
Cloud computing can prevent spending on over-provisioning.
If your IT is up to date, hiring in-house tech support could be unnecessary.
Get a professional IT assessment to focus on long-range planning to help prevent spending on items with less ROI.
By outsourcing IT, you gain high-level skills of an IT team without the expense of hiring multiple full-time experts.