High tech and high touch: it can be as easy as it sounds.
Technology tools allow many issues to be resolved remotely, but sometimes onsite support is required. Whether your techs need an extra hand, or you need FIT to function as your in-house IT department, we are high tech and high touch. Our field staff act as Level I and Level II support with daily, weekly or on-demand response.
What’s more, FIT addresses the lifecycle of your device management needs—from specs and procurement to end-user training and repair/replacement of mobile devices, printers, pcs, servers, and infrastructure. With our team of certified technicians, FIT delivers dependability and handles issues 24/7. As a component of Managed Services, Help Desk is provided through an annual agreement or on an hourly basis.